We cannot allow cancellations, returns, or exchanges of any customized garments. In addition the following items can not be returned or exchanged for health code purposes once opened: socks, bows, and body wear. If your garment is not customized you may return it at your own cost. Non-customized items may be returned within 14 days of shipment.
Please contact us at 1-888-551-2227 or INFO@VictoryCheerUniforms.com to obtain a return authorization form. Returns and exchanges will be deducted a 15% restock fee. We recommend sizing your team with a Fit Right Kit before placing your purchase to ensure the right size is ordered. All products must be returned in original packaging in a new and un-used condition to receive credit.
Victory Cheer Uniforms® only sells first rate, top quality merchandise that has been rigorously inspected during the production process. Your satisfaction is guaranteed. We are always striving for a zero percent defect rate, but we realize that an occasional defect may occur. Should you ever encounter a defective Victory Cheer Uniforms® product, please call customer service for a return authorization number. Write the return authorization number on the outside for the carton and send it back to us. with a list of the items returned and an explanation of the defect, to: Victory Cheer Uniforms® Returns Dept. 516 Main St. #308 Salmon, ID 83467. Always use UPS or Federal Express and keep your tracking number since we cannot be responsible for packages that cannot be traced. You will be sent a check for the originally invoiced price of the defective items returned. We require confirmation on design mock ups. Please note that Victory Cheer Uniforms® reserves the right to judge a product as non-defective if such proof exists.
Effective Date: October 10, 2010
Like many websites, we gather information about how visitors use the Site. In general, you can visit many of the pages on the Site without telling us who you are or revealing any personal information about yourself. We, however, may track your Internet Protocol ("IP") address and other anonymous information from your web browser for trends and statistics. You will remain anonymous unless you submit identifying information during any visit to the Site.
We also work with service providers who use tracking technologies to serve ads across the Internet or track email communication response rates on our behalf. These service providers may collect anonymous information about your visits to the Site and your interaction with our communications, including advertising.
In addition to anonymous information, we also collect personal information from you at the Site when you voluntarily submit it to us. For example, you may submit Personal Information to:
Complete a registration, survey, application or other form;
Purchase a product or service from us or from one of our vendors, suppliers or other agents;
Sign-up to receive email newsletters or other correspondence;
Participate in a promotion, contest, sweepstakes or similar promotional activity;
Request a catalog or other materials from us; and/or
Request email, live chat, mail, fax or telephone support or services.
Personal information may include your name, address, telephone number, email address, gender, year of birth, and when necessary, credit card information. You may choose not to provide us with any personal information. Under those circumstances, you can still access and use many portions of the Site; however, you will not be able to access and use those portions of the Site or the services available on or through the Site that require your personal information.
We may use the information we collect to:
Customize and/or personalize your communications, surfing and shopping experience;
Better respond to your customer service inquiries;
Communicate with you about your purchase, account information, or customer service needs;
Communicate with you about our products and events, and for other promotional purposes;