We cannot allow cancellations, returns, or exchanges of any customized garments. In addition, the following items can not be returned or exchanged for health code purposes once opened: socks, bows, and bodywear. If your garment is not customized you may return it at your own cost. Stock returns are subject to a 15% restcok fee. Non-customized items may be returned within 14 days of shipment.
Please contact us at 1-888-551-2227 or firstname.lastname@example.org to obtain a return authorization form.
All products must be returned in the original packaging in a new and unused condition to receive credit.
Victory Cheer Uniforms® only sells first-rate, top-quality merchandise that has been rigorously inspected during the production process. Your satisfaction is guaranteed. We are always striving for a zero percent defect rate, but we realize that an occasional defect may occur. Should you ever encounter a defective Victory Cheer Uniforms® product, please call customer service for a return authorization number. Write the return authorization number on the outside of the carton and send it back to us. with a list of the items returned and an explanation of the defect, to Victory Cheer Uniforms® Returns Dept. 818 Main St. Unit A Salmon, ID 83467. Always use keep your tracking number since we cannot be responsible for packages that cannot be tracked.
We require confirmation on design mock-ups. Please note that Victory Cheer Uniforms® reserves the right to judge a product as non-defective if such proof exists. Claims of a defect may be required for physical inspection. If found to be in non-defective condition, shipping charges will be the responsibility of the customer.
We highly recommend sizing your team with a Fit Kit before placing your purchase to ensure the right size is ordered. Claims of garments being made with the wrong measurements will be compared to a fit kit to show if any error in the measurements was made. Garments are made based on the sizes selected and our size chart specifications, not individual athlete measurements. Purchasing parties are responsible for selecting sizes that match the athletes on the final spec sheet.